Shipping Policy

Shipping Policy

Thank you for visiting our store! We aim to provide a seamless shopping experience from browsing to receiving your order. Below, you'll find detailed information about our shipping policy.

Processing Time

  • Order Processing: All orders are processed within 3-7 business days. Please note that orders are not processed or shipped on weekends or holidays.
  • Production Time: Production times may vary but typically take 2-5 business days.

Shipping Times and Costs

  • Shipping Time: Shipping times vary depending on your location and the shipping method selected. Estimated delivery times are as follows:

    • USA: 7-10 business days
    • Canada: 7-10 business days
    • International: 10-20 business days

  • Shipping Costs: Shipping costs are calculated at checkout based on your location and the size and weight of your order. We offer several shipping options to meet your needs.

Shipping Methods

We partner with various carriers to ensure your order is delivered promptly. Available shipping methods include:

  • Standard Shipping
  • Expedited Shipping
  • Overnight Shipping

You can choose your preferred shipping method at checkout.

Shipping Destinations

We ship to most countries worldwide. However, please be aware that some locations may have restrictions or additional fees. If we are unable to ship to your location, we will notify you promptly.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email with your tracking number. You can track your order through the carrier's website or through our store’s tracking page.

Shipping Issues

  • Lost or Stolen Packages: We are not responsible for lost or stolen packages. If your package is marked as delivered but you did not receive it, please check with your local post office and neighbors. If you still cannot locate it, contact us at kingyshua1@gmail.com for further assistance.
  • Incorrect Address: If you provide an incorrect shipping address, please contact us immediately at kingyshua1@gmail.com. If your order has not been processed, we may be able to update the address. If the order has already shipped, we cannot change the address.
  • Customs and Duties: International orders may be subject to customs duties and taxes. These fees are not included in our shipping costs and are the responsibility of the customer. Please check with your local customs office for more information.

Returns and Exchanges

Due to the custom nature of our products, we do not accept returns or exchanges unless the item is defective or damaged. If you receive a defective or damaged item, please contact us at kingyshua1@gmail.com with your order number and a photo of the item.

Thank you for shopping with King Yeshua!